Introduces the fundamental concepts of quality management in healthcare systems,
including definitions of quality, measuring and evaluating performance continues quality
improvement, and patient safety. [1SLO 2] [1L7K1]
Enhance the students understanding of different approaches that can be used to
improve quality in healthcare settings, as well as to create an awareness of the quality
management as a core organizational strategy in healthcare industry. [1SLO 3] [1L7S1,
1L7S2, 1L7S3]